Medical Operations Growth Manager - Remote

Overview

We’re hiring a Medical Operations Growth Manager to optimize our internal systems, manage external partners, and drive operational efficiency as we scale. This is a hands-on role for someone who thrives on improving processes and supporting growth in a healthcare environment.

In Short

• Evaluate and enhance operational systems (billing, patient management, internal workflows)
• Lead integrations and automation using GoHighLevel, Office Ally, Monday.com
• Manage relationship with billing provider and ensure performance
• Create and maintain SOPs for all core functions
• Assist in hiring and onboarding of new staff
• Collaborate with marketing on ad campaigns and performance tracking
• Identify areas for cost-saving and operational improvement

Requirements

• 3+ years in operations, ideally within healthcare, wellness, or startups
• Proficient in CRMs, automations, and tools like HubSpot, Salesforce, SQL
• Strong communication and leadership skills
• Self-starter who’s proactive and resourceful
• Experience with team onboarding or process documentation preferred

Benefits

• Opportunity to drive innovation in healthcare operations
• Collaborative work environment
• Hands-on role with significant impact