Operations Associate, Insurance Operations - Remote

Overview

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

In Short

• Join the Insurance Operations team at Grow Therapy.
• Ensure technological infrastructure for credentialing and provider engagement.
• Build and maintain automated workflows for insurance applications.
• Collaborate with internal teams to enhance operational performance.
• Design and execute complex analyses to support decision making.
• Monitor metrics and identify process issues for solutions.
• Work in a mission-driven environment focused on mental healthcare.
• Opportunity for professional growth and impact across the business.
• Full-time position with hybrid and remote work options.
• Salary range of $95,000 to $111,000 annually.

Requirements

• Strong problem-solving skills and ability to analyze metrics.
• Mission-driven with a focus on improving mental healthcare.
• Able to thrive in fast-paced, unpredictable environments.
• Excellent collaboration and teamwork skills.
• Proficient in spreadsheets, SQL, and programming languages like JavaScript or Python.
• Experience with automation tools like HubSpot or Workato is a plus.

Benefits

• Comprehensive health coverage including medical, dental, and vision.
• Parental leave and family support.
• 401(k) program and equity opportunities.
• Stipends for home office setup and meals.
• Flexible PTO and paid holidays.
• Annual stipends for personal and professional growth.
• Access to therapy and wellness apps.
• Extra perks like pet insurance discounts and commuter benefits.