Operations Associate - Remote

Overview

As an Operations Associate at Cision, you will handle the processing of tasks generated by PRNs Operations, ensuring timely and accurate transmission of client copy to various circuits.

In Short

• Process, proof, and distribute client copy via multiple channels.
• Ensure accurate and timely distribution to the correct circuits.
• Monitor translations and upload necessary documents.
• Maintain client relationships and provide consultative services.
• Ensure accuracy and regulatory compliance of client content.
• Assist with document formatting and conversion queries.
• Log all activities in the workflow management system.
• Promote a client-focused culture and respond to queries.
• Maintain knowledge of PR Newswire products and services.
• Work collaboratively with internal teams to achieve service delivery goals.

Requirements

• Strong communication and interpersonal skills.
• Attention to detail and high standards for quality.
• Ability to manage multiple tasks and meet deadlines.
• Experience in client relations or customer service.
• Familiarity with editorial processes and content management.
• Proficient in using workflow management systems.
• Ability to work collaboratively in a team environment.
• Adaptability to changing priorities and tasks.
• Knowledge of PR and communication technologies is a plus.

Benefits

• Opportunity to work in a diverse and inclusive environment.
• Access to professional development and training.
• Flexible working arrangements.
• Engagement in innovative projects and initiatives.
• Competitive compensation and benefits package.