Operations Associate - Remote

Overview

As an Operations Associate, you'll play a key role in ensuring our customers and internal teams can seamlessly use the platform.

In Short

• Collaborate with sales and customer teams to configure backend instances.
• Manage demo environments and support operational workflows.
• Execute and maintain custom configurations for various use cases.
• Follow operational workflows for accuracy and timely delivery.
• Identify inefficiencies and suggest process improvements.
• Detail-oriented with strong organizational skills.
• Comfortable managing multiple tasks simultaneously.
• Enjoy working cross-functionally with different teams.
• Proactive and resourceful in learning new tools.
• Full-time position, Monday-Friday.

Requirements

• Several years of experience in data entry or administrative roles.
• Strong organizational skills.
• Ability to follow structured workflows.
• Experience in customer success or operations.
• Resourceful and proactive attitude.

Benefits

• Work remotely from the Philippines.
• Collaborative team environment.
• Opportunity for process improvement and learning.
• Flexible working hours.