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Meeting and Events Coordinator - Remote

Posted 2 weeks ago
Greene King logo

Greene King

Customer Service
Full Time
Worldwide

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Overview

As a Meetings & Events Coordinator, your role is to process Function room bookings for Corporate Business and Social events, including bedroom bookings. Converting enquiries into bookings, Maximising on revenue in order to achieve targets whilst maintaining a high level of customer service both internally and externally.

In Short

  • Respond promptly to telephone and email enquiries, ensuring all interactions maximise revenue opportunities.
  • Complete daily administrative tasks, including following up on contracts and confirmations with clients.
  • Manage venue directories and online agents, handling enquiries and bookings effectively.
  • Achieve individual and team revenue targets, including conducting Hotel visits as required.
  • Ensure all bookings contain accurate and relevant information, with clear handovers to the hotel team.
  • Process payments and generate pro-forma invoices with a high level of accuracy.
  • Valid driving licence for hotel visits.

Requirements

  • Ability to work to deadlines in a fast paced environment.
  • Self-motivated with a strong drive to achieve targets.
  • Highly organised with excellent attention to detail.
  • Strong communication skills, both written and verbal.

Benefits

  • The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands.
  • Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
  • Refer a friend – if you follow our refer a friend scheme and your referral is successfully hired, you will receive a generous bonus!
  • Wagestream – access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more.

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