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Benefits Specialist - LAC - Remote

Posted 5 weeks ago
Human Resources
Full Time
Costa Rica

Overview

The Benefits Specialist will oversee the day-to-day employee benefit operations for Granicus’s benefits packages, ensuring smooth processes and effective communication.

In Short

  • Handle benefit enrollment and employee inquiries.
  • Provide exemplary customer service and manage the Benefits inbox.
  • Lead benefit orientation presentations for new hires.
  • Assist in developing benefits communications.
  • Oversee COBRA administration and benefit elections.
  • Reconcile benefit billings monthly.
  • Troubleshoot benefits application issues.
  • Support annual open enrollment and audits.
  • Collaborate with Payroll, Finance, and Legal teams.
  • Track KPIs for continuous improvement.

Requirements

  • Proficiency in MS Office.
  • Understanding of benefit eligibility and enrollment requirements.
  • Knowledge of ERISA, HIPAA, ACA, and COBRA regulations.
  • Ability to communicate effectively at all levels.
  • Attention to detail and ability to manage multiple tasks.
  • Initiative to improve processes in a fast-paced environment.
  • Experience with benefits administration platforms preferred.

Benefits

  • Flexible Time Off for personal needs.
  • Company-Wide Wellbeing Days for mental health.
  • Work From Home Reimbursement for home office setup.
  • Private health, vision, dental, and life insurance.
  • On-Demand Mental Health Support.
  • Paid Parental Leave for all parents.
  • Access to online learning platforms for professional development.
  • Competitive salary and bonuses.

G.L

Granicus LAC

Granicus LAC is a leading technology company in the Govtech industry, dedicated to bridging the gap between governments and their constituents. With over 25 years of experience, Granicus has served more than 5,500 government agencies and boasts a Subscriber Network of over 300 million citizens. The company offers comprehensive cloud-based solutions that enhance communication, website design, meeting management, and records management, fostering stronger relationships between governments and residents across multiple countries, including the U.S., U.K., Australia, New Zealand, and Canada. Recognized on the GovTech 100 list for five consecutive years and celebrated as one of the best companies to work for by BuiltIn, Granicus is committed to equitable and inclusive technology implementation, driving meaningful change in communities worldwide.

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