AI Product Specialist - Remote

Overview

As an AI Product Specialist at Gradient Labs, you will be a vital part of our team, helping our customers master our AI agent and unlock its full potential.

In Short

• Guide customers through onboarding and adoption of AI agent.
• Partner with customers to optimize AI performance.
• Provide technical expertise and support to customers.
• Identify opportunities for process improvements.
• Act as the voice of the customer to internal teams.
• Become an expert on customers' support operations.

Requirements

• A few years of experience in a customer-facing role.
• Passion for optimizing AI solutions.
• Generalist problem-solver.
• Roll-up-your-sleeves attitude.
• Exceptional communication skills.
• High degree of empathy and attention to detail.
• Ability to thrive in a dynamic, remote-first environment.

Benefits

• Be part of a team working with cutting-edge technology.
• Tackle challenging and new problems.
• Work with exciting brands across different industries.
• Be surrounded by a passionate and smart team.