Gradient Labs is a pioneering company founded in 2023 by a team of technical leaders from Monzo Bank, dedicated to transforming customer service through innovative AI solutions. Based in London, with an expanding presence in New York, Gradient Labs aims to make exceptional customer service the norm by providing businesses with an AI agent that effectively manages complex customer support queries. The company is characterized by a collaborative and ambitious culture, seeking to build a strong sales team to drive revenue growth and foster relationships with key decision-makers. As a forward-thinking startup, Gradient Labs is positioned at the forefront of the AI-powered operational transformation that businesses will need to embrace in the coming years.