National Account Manager - Remote

Overview

As a National Account Manager at Glassdoor, you will retain and grow revenue while delivering exceptional customer service, focusing on driving new business and managing enterprise-level accounts.

In Short

• Manage and grow a large book of business through a high-deep and wide sales approach.
• Build a book of customers by hunting prospects and bundling clients into Glassdoor and Indeed products.
• Communicate and work with Indeed partners to maintain client satisfaction and generate new business.
• Create client value by providing support, information, and guidance.
• Partner with the Client Success Team to ensure clients receive proper program expectations.
• Exceed monthly/quarterly retention and growth goals.
• Thrive on change while remaining organized and optimistic.
• Research, identify, and generate new opportunities via phone and web.

Requirements

• 5-7+ years of New Business and Account Management experience.
• Strong track record of success in digital media and SaaS.
• Experience with Salesforce required.
• Experience in consultative/value-based selling.
• Ability to handle tough conversations with clients professionally.
• Passion for excellent customer service.

Benefits

• Generous Restricted Stock Units (RSU).
• 100% employer-paid premiums for medical, dental, and vision.
• Open Paid Time Off policy and 15-20 paid company holidays/year.
• 401(k) plan with a 50% company match.