Professional Services Engagement Manager - Remote

Overview

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.

In Short

• Manage professional services engagements for clients.
• Collaborate with cross-functional teams to deliver solutions.
• Ensure client satisfaction and project success.
• Develop and maintain strong client relationships.
• Oversee project timelines and deliverables.
• Provide guidance and support to team members.
• Identify opportunities for process improvements.
• Participate in strategic planning and execution.
• Contribute to the growth of the professional services team.
• Work in a fully remote environment.

Requirements

• Proven experience in project management or client engagement.
• Strong understanding of DevSecOps practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with remote work and collaboration tools.
• Strong problem-solving skills.
• Ability to manage multiple projects simultaneously.
• Willingness to travel as needed.
• Relevant certifications are a plus.
• Fluency in English; additional languages are a plus.

Benefits

• Flexible work hours and remote work options.
• Competitive salary and benefits package.
• Opportunities for professional development.
• Inclusive and diverse work environment.
• Access to cutting-edge technology and tools.
• Supportive team culture.
• Health and wellness programs.
• Generous vacation policy.
• Employee recognition programs.
• Work-life balance initiatives.