Professional Services Manager - Remote

Overview

The Professional Services Manager will spearhead our professional services for customers, focusing on implementing sophisticated on-vehicle solutions integrated with backend systems using Windows Servers and Safe Fleet Cloud applications.

In Short

• Lead the implementation of on-vehicle technology solutions integrated with backend systems.
• Troubleshoot and resolve complex issues related to integration.
• Collaborate with clients to enhance operational efficiency.
• Act as the subject matter expert for applications.
• Manage projects from conception to completion.
• Provide leadership to professional service and network engineering teams.
• Maintain knowledge of industry trends and advancements.
• Review, test, and recommend wireless products.
• Manage professional services team for operational efficiency.
• Ensure compliance with safety and privacy regulations.

Requirements

• Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• Minimum of 5 years’ experience in technology solutions implementation.
• Proficient in wireless networking and site surveys.
• Leadership skills in managing cross-functional teams.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Relevant certifications in Microsoft technologies or project management.

Benefits

• Comprehensive compensation package including Medical and Dental.
• 401K and bonuses.
• Empowerment to build a career.
• Support for innovative thinking.
• Tools necessary for personal success.