Director of Technical Writing - Remote

Overview

The Director of Technical Writing at GitLab leads the technical documentation function, setting strategic goals and ensuring the delivery of clear, accurate, and user-focused documentation.

In Short

• Shape and implement strategic approach for technical writing.
• Hire, retain, mentor, and support a team of technical writers.
• Advocate for best practices in documentation across the company.
• Oversee the creation and maintenance of product documentation.
• Drive collaboration to identify documentation needs.
• Coordinate efforts to improve content strategy and documentation standards.
• Lead data-driven documentation improvements.
• Manage resource allocation for technical writing.
• Conduct performance reviews and support professional development.
• Represent documentation interests in executive forums.

Requirements

• Experience managing teams of technical writers in software or SaaS.
• Familiarity with docs-as-code workflows and modern documentation tools.
• Strong understanding of developer tools and open-source software.
• Proven track record of data-driven documentation quality evaluation.
• Excellent written and verbal communication skills.
• Bachelor’s degree or equivalent practical experience.

Benefits

• Competitive salary and equity compensation.
• Comprehensive health, dental, and vision benefits.
• Generous parental leave and family planning benefits.
• Remote-first work culture with flexible hours.
• Learning and development budget for professional growth.
• Opportunities to contribute to open-source projects.