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Senior Retention & Success Specialist - Customer Lifecycle Marketing - Remote

Posted 9 hours ago
Sales / Business
Full Time
Worldwide
$100,000 - $115,000 CAD/year

Overview

Geotab is a global leader in IoT and connected transportation, seeking a Senior Retention & Success Specialist to execute Customer Marketing retention and adoption programs within a defined lifecycle framework.

In Short

  • Execute retention and adoption programs.
  • Deliver onboarding and renewal-adjacent communications.
  • Coordinate with marketing automation and content teams.
  • Support execution of Voice of Customer programs.
  • Monitor program delivery and identify improvement opportunities.
  • Maintain documentation for retention and success initiatives.
  • Collaborate with support and product teams.
  • Manage multiple timelines and priorities.

Requirements

  • 5-8 years of experience in customer marketing or related field.
  • Ability to deliver multi-touch lifecycle programs.
  • Comfort with automated systems.
  • Strong written communication skills.
  • Organized and execution-oriented.

Benefits

  • Flex working arrangements.
  • Home office reimbursement program.
  • Competitive medical and dental benefits.
  • Retirement savings program.
  • Online learning opportunities.
Geotab logo

Geotab

Geotab is a leading technology company specializing in telematics and fleet management solutions. With a commitment to innovation and excellence, Geotab provides advanced data analytics and insights to help businesses optimize their operations and improve efficiency. The company fosters a collaborative and inclusive work environment, encouraging employees to contribute to its growth and success. Geotab values flexibility in the workplace, offering hybrid working arrangements and a range of employee benefits, including competitive medical and dental plans, retirement savings programs, and opportunities for professional development.

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