Global Customer Research Analyst - Remote

Overview

The Global Customer Research (GCR) team is looking for a talented individual to analyze customer data and provide insights that will impact business decisions at GM.

In Short

• Gather and analyze voice of the customer data.
• Develop and deliver presentations to inform business decisions.
• Assist in framing research objectives for internal stakeholders.
• Apply appropriate research methodologies for project goals.
• Monitor primary research execution and analyze results.
• Identify key insights from data analysis.
• Manage supplier relationships and project timelines.
• Conduct special analyses using current and secondary data sources.
• Utilize DIY tools for market research.
• Collaborate effectively with cross-functional teams.

Requirements

• Bachelor’s degree required.
• 2-3 years of market research experience.
• Strong analytical and critical thinking skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple projects simultaneously.
• Familiarity with AI principles in market research.
• Experience with statistical concepts and methodologies.
• Knowledge of SQL and Python preferred.
• Experience with Qualtrics and m-Tab is a plus.
• Confidence to guide stakeholders through research phases.

Benefits

• Comprehensive well-being support from day one.
• Opportunities for career development.
• Inclusive workplace culture.
• Competitive pay and benefits package.
• Commitment to diversity and non-discrimination.