District Manager, OnStar & Loyalty - Remote

Overview

The District Manager, OnStar & Loyalty, is responsible for engaging with dealers, promoting GM software and subscriptions, and building strong relationships to drive customer acquisition and revenue generation.

In Short

• Engage dealers through regular contacts and business reviews.
• Build relationships with dealer partners to promote GM products.
• Conduct in-dealership training to onboard customers.
• Analyze sales performance and implement dealer action plans.
• Serve as a liaison between OnStar, GM’s vehicle brands, and dealerships.
• Monitor dealer metrics to ensure performance goals are met.
• Travel 60 to 70 percent of the time for dealership visits.
• Act as a subject matter expert on GM Rewards and OnStar services.
• Provide training and support to dealership personnel.
• Work remotely with daily travel to dealerships.

Requirements

• 2+ years in sales and customer service.
• Experience with automotive dealerships and/or OEMs.
• Strong communication and presentation skills.
• Proficient in Microsoft Office applications.
• Ability to travel frequently and adapt to changing needs.
• Bachelor’s degree or equivalent experience in the automotive industry.
• Detail-oriented with strong problem-solving skills.
• Agile learner with a continuous improvement mindset.
• Self-motivated and able to prioritize effectively.
• Experience in account management or B2B roles is beneficial.

Benefits

• Home-based employment with travel to dealerships.
• Bonus incentive program.
• Company issued GM vehicle for work/personal use.
• Expense reimbursement for work-related travel.
• Laptop and cell phone provided.
• Company paid hotspot service for internet access.
• Comprehensive benefits and rewards overview.