Chapter Services Manager - Remote

Overview

This position is responsible for managing an assigned portfolio of collegiate chapters, supporting assigned Chapter Services program(s) and implementing initiatives as directed by the Sorority’s strategic plan.

In Short

• Oversee and support day-to-day chapter services operations.
• Support chapters in meeting strategic goals and key performance indicators.
• Serve as the primary contact for fraternity and sorority advisors.
• Supervise collegiate leadership consultants and volunteer team members.
• Implement chapter operations procedures.
• Assist chapters with annual assessments and reporting.
• Provide chapter discipline support.
• Manage crisis response as needed.
• Conduct chapter visits for training and coaching.
• Support volunteer recruitment for advisors.
• Assist with software for finance and operations.

Requirements

• Bachelor’s degree required, master’s preferred.
• 3-5 years related experience.
• Knowledge of Microsoft 365 and database software (iMIS).
• Excellent writing, editing, and communication skills.
• Ability to travel up to 30% of the time.
• Organized, accurate, and efficient.
• Collaborative work practices and ability to meet deadlines.
• Experience in nonprofit organizations is a plus.
• Gamma Phi Beta membership preferred.
• Collegiate leadership consultant experience helpful.

Benefits

• Compensation is commensurate with experience and education.
• Annual salary range of $55,000-$60,000.
• Full benefits package including health, life, and dental insurance.
• 12 days of vacation plus sick time and personal days.
• Two weeks of additional paid time off over winter break.
• Participation in 401(k) plan after one year of service.