Alumnae Engagement Manager - Remote

Overview

The alumnae engagement (AE) manager manages an assigned portfolio of AE functions, including management of Gamma Phi Beta’s international and local volunteer workforce functions, including recruitment, onboarding and training of international and local volunteers, and supports and implements AE department initiatives.

In Short

• Manage training and development initiatives for international and local volunteers.
• Direct volunteer recruitment efforts and campaigns for international volunteers and advisors.
• Manage international and advisor volunteer postings and applications through the applicant tracking system (ATS).
• Track, analyze and communicate volunteer recruitment data.
• Manage volunteer onboarding program and welcome materials.
• Select, train and supervise volunteer teams.
• Administer annual volunteer performance management process.
• Collaborate with HR on coaching and performance support for volunteers.
• Develop and implement volunteer appreciation programs.
• Collaborate with Marketing to create volunteer communications.

Requirements

• Bachelor's degree and 2-4 years of related experience.
• Knowledge of Internet software and membership database software (iMIS).
• Volunteer management experience.
• Successful volunteer recruitment and engagement track record.
• Cultural awareness and relationship management skills.
• Excellent communication and customer service skills.
• Ability to work collaboratively with stakeholders.
• High level of organization and attention to detail.
• Team player with effective work practices under pressure.
• Greek membership and/or experience preferred.

Benefits

• Compensation is commensurate with experience.
• Hiring range: $55,000 to $60,000 annually.
• Full benefits package including health, life, and dental insurance.
• Participation in 401(k) plan after a year of service.
• 12 days of vacation plus sick time and personal days.
• Two weeks of additional paid time off over winter break.