Manager, Care Services - Remote

Overview

The Care Services Manager is responsible for developing professional and community relationships that will enable the Association to provide care and support to those living with ALS.

In Short

• Manage care services program for individuals with ALS and their families.
• Conduct specialized care consultations and needs assessments.
• Actively manage a portfolio of patients ensuring their needs are met.
• Provide information on services and resources available to patients.
• Coordinate referrals to ALS Association programs and healthcare providers.
• Facilitate support group meetings and engage participants.
• Collaborate with clinic staff to maintain strong communication.
• Evaluate care services programs for effectiveness.
• Ensure accurate reporting and adherence to procedures.
• Assist in establishing community partnerships.

Requirements

• Bachelor’s degree in social work, health administration, or related area required.
• 3-5 years of related professional experience preferred.
• Strong management, problem-solving, and critical thinking skills.
• Knowledge of ALS and experience with neurodegenerative diseases is a plus.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and experience with Salesforce.
• Ability to handle confidential information with integrity.
• Excellent organization skills and attention to detail.
• Ability to work independently and manage multiple projects.
• Ability to travel locally and nationally as required.

Benefits

• Healthcare benefits and 401(k) plan with employer match.
• Short-term and long-term disability coverage.
• Paid time off and several paid holidays.
• Opportunities for merit-based increases tied to performance.