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Manager - Services Sales - Remote

Posted 6 days ago
Sales / Business
Full Time
CA, USA
$194,000 - $278,760/year

Overview

As a Services Sales Manager at Freshworks, you will partner with product Account Executives to acquire new customers and drive higher Services attach rates while ensuring a successful long-term journey for existing customers.

In Short

  • Manage and develop a sales pipeline for services.
  • Prospect for new business and follow up on leads.
  • Collaborate with internal teams for campaign planning and execution.
  • Regularly forecast and report sales progress.
  • Maintain customer relationships and identify new opportunities.
  • Travel for on-site customer appointments and events.
  • Understand industry trends and competition.
  • Exceed sales quotas consistently.
  • Utilize CRM and marketing technologies effectively.
  • Fluent in English with strong communication skills.

Requirements

  • 7-10 years in professional services sales, particularly in SaaS.
  • Strong organizational and time management skills.
  • Ability to build rapport with customers.
  • Entrepreneurial mindset with a commitment to success.
  • Proficient in virtual meetings and sales techniques.
  • Technical understanding of the Freshworks platform.
  • Motivated to succeed in a dynamic work environment.
  • Excellent follow-up skills.
  • Experience in selling services around SaaS products.
  • Fluent written and spoken English skills.

Benefits

  • Competitive salary with potential bonuses and equity.
  • Comprehensive dental, medical, and vision insurance.
  • Flexible PTO and spending options.
  • Wellness benefits and commuter support.
  • Adoption and parental leave benefits.
Freshworks logo

Freshworks

Freshworks Inc is a software company headquartered in San Mateo, California, that focuses on creating affordable and user-friendly software solutions for businesses. With a global presence across 13 locations, Freshworks serves over 65,000 companies, ranging from startups to public enterprises, by providing software-as-a-service (SaaS) products that enhance customer and employee experiences. Their cloud-based suite includes tools for customer support, sales automation, marketing automation, IT service management, and AI-powered chat solutions. Recognized in major media outlets and awarded for its workplace culture, Freshworks is committed to delivering exceptional value and fostering a diverse and inclusive work environment.

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