Partner Success Strategist - Remote

Overview

FreeWill is seeking a Partner Success Strategist to play an integral role in accelerating our work supporting nonprofits across the country. This is a full-time, remote position.

In Short

• Work with nonprofits to enhance fundraising efforts.
• Build and maintain relationships with partners.
• Identify and address challenges proactively.
• Ensure scalability of tactics and processes.
• Communicate partner needs to internal teams.
• Manage renewals and upsells for partners.

Requirements

• Experience in SaaS customer success or nonprofit fundraising.
• Excellent written and verbal communication skills.
• Intellectual curiosity and willingness to learn.
• Ability to thrive in a fast-paced environment.
• Demonstrated tenacity and kindness.

Benefits

• Work from home.
• Unlimited PTO.
• Flexible hours.
• Competitive salary with stock options.
• 401k and comprehensive health benefits.
• Professional development budget.