Remote Otter LogoRemoteOtter

Client Success Strategist - Remote

Posted 10 weeks ago
Customer Service
Full Time
Argentina
$75k - $110k/year

Overview

This role focuses on driving organizational transformation by translating technical knowledge into actionable business outcomes and enabling customers to solve real problems using Motion.

In Short

  • Technical onboarding and enablement for customers.
  • Conduct live demos and build workflows tailored to customer needs.
  • Assist customers in overcoming technical blockers.
  • Communicate technical solutions to executive stakeholders.
  • Create resources and playbooks for customer success.
  • Collect feedback and collaborate with Product and Engineering teams.
  • Act as a liaison for strategic customers.

Requirements

  • Technical background in engineering, QA, or technical account management.
  • Strong technical skills in SQL and familiarity with APIs.
  • Excellent communication skills for non-technical audiences.
  • Experience in running live technical sessions.
  • Ownership mindset and ability to manage projects under pressure.

Benefits

  • Work with a talented team in a fast-growing company.
  • Opportunity to drive significant impact for customers.
  • Equity compensation in addition to base salary.
  • Flexible working environment.
  • Commitment to diversity and inclusion in the workplace.
Motion logo

Motion

Motion is an innovative company dedicated to revolutionizing project management through intelligent systems that automate task coordination and resource management. Unlike traditional project management tools that rely heavily on human oversight, Motion leverages data from users to optimize workflows, enhance productivity, and reduce overhead. With a rapidly growing customer base and a talented team primarily focused on engineering, Motion aims to empower organizations by increasing their productivity significantly. The company fosters a diverse and inclusive workplace, ensuring that all employees are respected and given equal opportunities.

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