Project Manager - Remote

Overview

As a Project Manager on the Professional Services Team, you will oversee the scoping and delivery of customized solutions for major customers, ensuring seamless integrations and valuable functionality.

In Short

• Manage scoping and delivery of customized solutions.
• Collaborate with internal and external stakeholders.
• Work with large and strategic accounts.
• Fine-tune processes for building SOWs.
• Ensure on-time delivery to customers.
• Improve process efficiency for customized functionality.
• Organize and maximize efficiency of Professional Services Engineers.
• Track and manage project and resource spend.
• Facilitate customer satisfaction while meeting project targets.
• Manage change control process and client expectations.

Requirements

• 5+ years of experience in technical team operations.
• Experience in customer-facing project management.
• Confidence in technical understanding and software concepts.
• Familiarity with development languages and systems integration.
• Experience with service delivery tools like JIRA and Salesforce.
• Understanding of SaaS architecture and data collection.
• Excellent communication skills for technical challenges.
• Ability to motivate and calm stakeholders.
• Resourceful in smaller or consulting environments.
• Alignment with company values.

Benefits

• Opportunity to work with cutting-edge technology.
• Collaborative team environment.
• Ability to influence project outcomes.
• Professional growth opportunities.
• Flexible work arrangements.