RemoteOtterRemoteOtterForma is seeking a Manager, Customer Support to lead a world-class Customer Experience team, focusing on improving customer satisfaction and support processes.
Forma is a forward-thinking company founded in 2017 that aims to revolutionize the employee benefits market by providing flexible benefits software. The company addresses the inefficiencies of traditional benefits models, allowing organizations to offer customized benefits packages that employees value and utilize. Forma's platform includes a variety of products such as Lifestyle Spending Accounts and Health Reimbursement Arrangements, enabling companies to design tailored benefits programs efficiently. With a strong focus on customer satisfaction, evidenced by high retention and satisfaction ratings, Forma has partnered with notable companies like Stripe and Zoom. Backed by Emergence Capital and Ribbit Capital, Forma has received multiple awards for its growth and innovation, and is recognized as a great workplace that values diversity and inclusion.
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Jobs from Forma:
Compliance Analyst
Enterprise Account Executive
Customer Implementation Manager
Customer Success Manager
Solutions Consultant
Forma is a forward-thinking company founded in 2017 that aims to revolutionize the employee benefits market by providing flexible benefits software. The company addresses the inefficiencies of traditional benefits models, allowing organizations to offer customized benefits packages that employees value and utilize. Forma's platform includes a variety of products such as Lifestyle Spending Accounts and Health Reimbursement Arrangements, enabling companies to design tailored benefits programs efficiently. With a strong focus on customer satisfaction, evidenced by high retention and satisfaction ratings, Forma has partnered with notable companies like Stripe and Zoom. Backed by Emergence Capital and Ribbit Capital, Forma has received multiple awards for its growth and innovation, and is recognized as a great workplace that values diversity and inclusion.
Share This Job!
Save This Job!
Jobs from Forma:
Compliance Analyst
Enterprise Account Executive
Customer Implementation Manager
Customer Success Manager
Solutions Consultant
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