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Associate Enterprise Customer Success Manager - Remote

Posted 1 week ago
Sales / Business
Full Time
USA
$50,000/year

Overview

As an Associate Enterprise Customer Success Manager at Foley, you will embark on a comprehensive journey to understand and manage enterprise-level client relationships and contribute to their success using Foley's products and services.

In Short

  • Manage enterprise-level client relationships.
  • Develop skills in strategic account management.
  • Collaborate with internal teams to meet client needs.
  • Conduct regular reviews to demonstrate service value.
  • Identify upsell and cross-sell opportunities.
  • Act as primary contact for client issue resolution.
  • Adhere to confidentiality and compliance policies.
  • Receive mentorship from senior team members.
  • Work in a remote environment.
  • Base salary of $50,000 plus bonuses.

Requirements

  • Interest in strategic account management.
  • Strong communication skills.
  • Basic knowledge of program management.
  • Familiarity with Salesforce or similar CRM tools.
  • Bachelor’s degree in business or related field preferred.

Benefits

  • Choose from multiple medical, dental, and vision plans.
  • Generous vacation, sick, and personal time off.
  • 401K plan with a match.
  • Support for employee well-being.
  • Focus on professional growth and internal opportunities.
Foley Carrier Services logo

Foley Carrier Services

Foley Carrier Services LLC is a leading provider of comprehensive solutions for motor carriers, specializing in DOT compliance, driver recruitment, and background screening. With a focus on leveraging advanced technology, Foley simplifies the complex compliance landscape, enabling clients to onboard and retain the right drivers efficiently. The company fosters a positive and collaborative culture, emphasizing kindness, enthusiasm, and a can-do attitude among its employees. Foley is committed to innovation and operational excellence, continuously developing new solutions to meet the evolving needs of the transportation industry. With a strong emphasis on professional growth and a supportive work environment, Foley is poised for significant expansion, driven by its AI-powered technology and data analytics capabilities.

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