Relationship Manager, Education - Remote

Overview

Flywire is seeking a motivated and strategically minded Relationship Manager (RM) to join our team and support our existing portfolio of education clients. This role is critical in building long-term, value-driven relationships that increase utilization, uncover new opportunities, and ultimately drive retention and revenue growth.

In Short

• Serve as the primary relationship owner for an assigned client portfolio.
• Partner with various teams to design and execute strategies for client engagement.
• Develop strategic account plans documenting client objectives.
• Manage contract renewals and upsell new products.
• Oversee product implementation ensuring a smooth experience.
• Collaborate with internal teams for process improvements.
• Adopt a data-driven approach to identify potential risks.
• Deliver high-quality presentations to client stakeholders.

Requirements

• 3–5 years of experience in relationship or account management.
• Bachelor’s Degree in a relevant field.
• Strong commercial drive and problem-solving skills.
• Excellent communication and presentation skills.
• Proven success in managing contract negotiations.
• Strong organizational skills with multi-tasking ability.
• Experience in higher education and/or fintech preferred.
• Salesforce or CRM experience is a plus.
• Willingness to travel ~25%.

Benefits

• Competitive compensation, including Restricted Stock Units.
• Employee Stock Purchase Plan (ESPP).
• Global Induction Program.
• Wellbeing Programs focused on mental health.
• Competitive time off including volunteer days.
• Dynamic and global team collaboration.
• Great Talent & Development Programs.