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Customer Success Manager - Remote

Posted 3 days ago
Customer Service
Full Time
USA

Overview

Flashpoint is the pioneering leader in threat data and intelligence. We empower commercial enterprises and government agencies to decisively confront complex security challenges, reduce risk, and improve operational resilience amid fast-evolving threats.

In Short

  • Balance dynamic tasks of varying urgency.
  • Handle sensitive intelligence requirements for the Department of Defense.
  • Facilitate maximum adoption of intelligence capabilities.
  • Communicate complex intelligence topics clearly.
  • Work collaboratively with internal and external stakeholders.
  • Proactively identify and troubleshoot operational challenges.

Requirements

  • Experience in Cybersecurity, IT Security, Military, or Government.
  • Superb communication skills, both written and verbal.
  • Proficiency with email and project management tools.
  • Excellent analytical and problem-solving skills.
  • Willingness to travel to engage with customers.
  • Active Secret security clearance is desirable.

Benefits

  • Diversity and inclusion culture.
  • Opportunities for personal and professional growth.
  • Health and wellness perks.
  • Regular feedback and performance reviews.
Flashpoint logo

Flashpoint

Flashpoint is a pioneering leader in threat data and intelligence, dedicated to empowering commercial enterprises and government agencies to tackle complex security challenges effectively. With a focus on reducing risk and enhancing operational resilience, Flashpoint offers a comprehensive suite of solutions that includes cyber threat intelligence, vulnerability intelligence, geopolitical risk assessment, physical security, fraud prevention, and brand protection. Their innovative Flashpoint Ignite platform provides unparalleled data depth and speed, enriched by human insights, enabling customers to safeguard critical assets, prevent financial losses, and protect lives. Committed to diversity, inclusion, and employee growth, Flashpoint fosters a collaborative culture that values unique backgrounds and experiences, ensuring a supportive work environment for all team members.

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