Quality Assurance and Operational Excellence Specialist - Remote

Overview

Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work.

In Short

• Design, execute, and assess quality assurance programs to enhance transaction operations.
• Lead operational excellence initiatives using Lean methodologies and Six Sigma frameworks.
• Conduct data analysis and reporting to identify areas for improvement and track performance metrics.
• Provide training and guidance on best practices to ensure compliance and maintain high-quality standards.
• Collaborate with cross-functional teams and stakeholders to drive process improvements and support strategic objectives.

Requirements

• Expertise in Quality Management Systems (QMS) and process improvement frameworks.
• Strong analytical and problem-solving skills, with a focus on performance metrics analysis.
• Proficiency in data analysis and reporting, with the ability to translate insights into actionable improvements.
• Excellent communication and stakeholder engagement skills.
• Experience in change management and a commitment to continuous improvement.

Benefits

• Private healthcare
• Life insurance (four times your annual salary)
• Dental/optical care
• Matched pension contributions (5%)
• Income protection
• Around the World in 90 days (remote working possibility)
• £1,000 annual learning bursary
• 25 days holiday (plus bank holidays)
• Home working kit, for when you're not in the office
• Access to our platform, at no cost
• Additional 3 days community and charity leave each year
• Quarterly half days for Wellness leave
• Flexible bank holidays
• Gym discount