Servicing Specialist - Floorplan Financing - Remote

Overview

An overview paragraph about the job

In Short

• Join the winning team at First Business Bank as a Servicing Specialist - Floorplan Financing.
• This role is an onsite position 8am-5pm Monday-Friday with the flexibility of 1 day remote post onboarding.
• Support business clients with their loan details as the primary point of contact.
• Process new loans efficiently and manage payoff timelines and releases.
• Reconcile monthly audit inspections and report findings to management.
• Ensure clients maintain compliance with their agreements.
• Utilize collection skills to support portfolio performance.
• Deliver best-in-class customer service with every interaction.
• Develop a comprehensive understanding of bank policies, processes, and procedures.

Requirements

• Banking experience preferred.
• Able to effectively and professionally communicate with clients and internal team members.
• Self-motivated and able to utilize training and resource materials effectively.
• Proficiency with Outlook, Excel, Word.
• Effectively prepare or review documents and reports using Microsoft Office and CRM tools.

Benefits

• Comprehensive total rewards to support team members.
• Commitment to valuing each other’s differences.
• Focus on improving communities.