Associate Customer Success Partner, Transportation Vertical - Remote

Overview

The Associate Customer Success Partner serves as a critical member of the Account Management team, responsible for the retention, expansion, and overall growth of enterprise accounts at First Advantage.

In Short

• Focus on driving revenue through the sale of First Advantage products.
• Develop and execute account plans for named accounts.
• Ensure and expand revenue through effective resource deployment.
• Collaborate with internal partners and external customer stakeholders.
• Engage internal resources to maximize revenue opportunities.
• Prepare and deliver customer business reviews.
• Analyze trends and recommend changes to customer programs.
• Manage customer contractual documentation.
• Maintain knowledge of customer risk and compliance programs.
• Establish excellent customer relationships to provide superior service.

Requirements

• Bachelor's Degree or equivalent.
• 3-5 years of experience in sales account management.
• Experience in a professional sales environment preferred.
• Proficiency with MS Office applications.
• Strong communication and interpersonal skills.
• Outstanding multi-tasking and time-management abilities.
• Excellent organizational and analytical skills.
• 30% travel required.
• Demonstrate consultative sales capabilities.

Benefits

• Ability to work remotely with occasional business travel.
• Medical, Vision, Dental, and supplementary benefit plans.
• 401k with employer match and Employee Stock Purchase Plan.
• Competitive and flexible Paid Time Off (PTO).
• Access to tech and growth opportunities.