Vice President of Services - Remote

Overview

As the Vice President of Services at Findem, you will be a critical leader responsible for overseeing the delivery, strategy, and overall success of our professional services organization.

In Short

• Oversee delivery and strategy of professional services organization.
• Manage customer implementations and onboarding.
• Lead a high-performing team.
• Ensure client satisfaction and drive service revenue growth.
• Partner with sales, product, and engineering teams.
• Enhance customer experience and optimize service offerings.
• Work in a fast-growth startup environment.
• Utilize AI and machine learning for talent acquisition solutions.
• Collaborate with a skilled and diverse team.
• Help define the future of HR for businesses.

Requirements

• Proven experience in a leadership role within professional services.
• Strong understanding of customer success initiatives.
• Experience in managing technical support teams.
• Ability to drive service revenue growth.
• Excellent communication and collaboration skills.
• Experience in AI or machine learning is a plus.
• Ability to work in a fast-paced startup environment.
• Strong problem-solving skills.
• Experience in HR or talent acquisition is preferred.
• Commitment to diversity and inclusion.

Benefits

• Opportunity to work with top-tier investors.
• Collaborative and inclusive team culture.
• Chance to shape the future of HR technology.
• Competitive salary and benefits package.
• Professional development opportunities.
• Flexible work environment.
• Engaging and diverse work projects.
• Access to cutting-edge technology.
• Supportive leadership team.
• Work with innovative clients across various industries.