Vice President of Professional Services - Remote

Overview

The Vice President of Professional Services will be instrumental in defining and executing the strategic direction of our new company's global professional services organization. This senior leadership role is critical for driving operational excellence, financial performance, and customer satisfaction. The successful candidate will develop and oversee the implementation of strategies aimed at boosting profitability, optimizing delivery times, and enhancing collaborative efforts across departments and with partners. Leading a diverse global team of full-time and On-Demand professionals, the Vice President will strike an effective balance between continuous improvement initiatives and the achievement of key performance objectives.

In Short

• Craft and execute a clear, compelling professional services strategy.
• Drive operational efficiency and financial performance.
• Build and lead a world-class PMO.
• Pursue revenue targets and cultivate a high-quality backlog.
• Implement robust forecasting and capacity planning processes.
• Spearhead initiatives to reduce time to value for customers.
• Play a pivotal role in the integration of acquired companies.

Requirements

• 10+ years of professional services software experience.
• Five years of professional service management experience.
• Track record in growing service revenues with complex projects.
• Experience in implementing large complex enterprise-wide software solutions.
• Experience working in matrixed and complex organizations.
• Experience in creating innovative, scalable training solutions.
• Experience in both on-prem and cloud-based implementation.

Benefits

• Opportunity to lead a global team.
• Drive significant impact on company growth.
• Foster a culture of transparency and collective success.