Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

In Short

Help Figma grow and innovate by delivering strategic recommendations and materially influencing the vision and strategy across Figma’s current and future products
Partner closely with product leads, designers, and engineers and serve an expert in developer tooling, workflows, and needs
Break down complex business challenges into clear research plans; own the end to end research process to identify key opportunity areas and deliver meaningful impact to Figma’s business
Leverage your product mindset and storytelling chops to influence product decisions, directly impacting product roadmaps
Advocate for the role of Research as a strategic partner in the business process, proactively identifying and prioritizing research for Developer Tools

Requirements

7+ years of experience in UX research or user insights at a high growth B2B SaaS company
Previous experience working on developer tools or technical products with similar scale and complexity as Figma
Expertise in utilizing a variety of research methodologies, including qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations.
Demonstrated success in identifying assumptions that underpin key challenges, and creating right sized research approaches to test those critical assumptions.
Ability to balance speed and rigor, pivot directions, seek out new perspectives, receive feedback, and seek solutions in creative ways.
A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action
Ability to balance user research, strategy, business insights, team input, and intuition in decision-making processes

Benefits

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.