National Accounts Manager - Digital - Remote

Overview

The National Account Manager, Digital will lead digital account management for key e-commerce platforms, driving sales growth and ensuring a best-in-class customer experience.

In Short

• Manage digital account strategies for FergusonHome.com and other platforms.
• Oversee day-to-day business operations and promotions.
• Achieve assigned revenue targets through data-driven insights.
• Collaborate with marketing and product teams for optimization.
• Monitor competitive trends and customer behavior.
• Lead promotional planning and execution.
• Ensure compliance with pricing and reseller policies.
• Deliver business updates and strategy presentations.
• Enhance operational performance with partners.
• Champion digital-first best practices organization-wide.

Requirements

• 7+ years of experience in e-commerce or digital account management.
• Proven track record of growing sales on major digital platforms.
• Strong understanding of e-commerce operations.
• Exceptional communication and presentation skills.
• Strong negotiation, analytical, and problem-solving skills.
• Proficient with Microsoft Office Suite and vendor portals.
• Experience in digital merchandising and promotional strategy.
• Self-motivated and results-driven.
• Willingness to travel up to 15% as required.
• Bachelor’s degree required; MBA preferred.

Benefits

• Health, dental, and vision insurance.
• Paid time off and life insurance.
• 401(k) with company match.
• Mental health coverage and family building benefits.
• Paid parental leave.
• Associate discounts and community involvement opportunities.