Technical Consultant for Customer Success - Remote

Overview

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.

In Short

• Join the Customer Success Team responsible for delivering Feedzai's product to clients.
• Bridge the gap between client needs and technical solution delivery.
• Advise on best practices and scalable solutions.
• Design high-level solutions based on client requirements.
• Monitor multiple projects and ensure efficient implementation.
• Develop tools and utilities to facilitate project implementation.
• Troubleshoot and resolve technical issues during projects.
• Review code and project engineering work.
• Present Feedzai technology to clients.
• Collaborate with engineering teams to implement solutions.

Requirements

• 5+ years of Java development experience.
• 2+ years of systems/solution design experience.
• Experience in large-scale enterprise design.
• Experience with Cloud technologies (AWS, Azure, Google Cloud).
• Experience with Server technologies: RabbitMQ, Kubernetes, Kafka, Spark, Elasticsearch, Logstash, Kibana.
• Experience with Relational and NoSQL databases (MySQL, Oracle, Cassandra).
• Java and network application performance tuning and troubleshooting techniques.
• Java memory management, garbage collection, and allocation troubleshooting.

Benefits

• Training and support during the onboarding process.
• Access to company culture and resources.
• Opportunity to work on impactful projects.
• Collaborative work environment.
• Potential for career growth within the company.