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Technical Support Specialist II - Remote

Posted 2 days ago
Customer Service
Full Time
India

Overview

As a Technical Support Specialist II at F5, you will be part of a team that empowers organizations to create, secure, and run applications, focusing on enhancing the digital world through advanced technical solutions.

In Short

  • Provide technical solutions in a fast-paced environment.
  • Support Windows 10 and macOS clients.
  • Manage relationships and document technical interactions.
  • Develop system administration skills for server and network infrastructure.
  • Work in a hybrid role with remote and office work.
  • Focus on end-user computing solutions and mobile technologies.
  • Contribute to a diverse and inclusive workplace culture.
  • Be empowered to deliver technologies that enable business agility.
  • Participate in a company that prioritizes cybersecurity.
  • Engage with a community that values personal growth and success.

Requirements

  • Deep knowledge of modern end-user computing solutions.
  • Experience in technical support roles.
  • Strong problem-solving skills.
  • Ability to manage technical documentation.
  • Familiarity with cybersecurity principles.
  • Excellent communication skills.
  • Adaptability to a fast-paced work environment.
  • Willingness to work in a hybrid model.
  • Understanding of mobile technologies.
  • Commitment to diversity and inclusion.

Benefits

  • Opportunities for professional development.
  • Flexible work arrangements.
  • Supportive and inclusive work culture.
  • Access to reasonable accommodations for candidates.
  • Engagement in a mission-driven organization.
  • Collaboration with talented professionals.
  • Focus on personal and team growth.
  • Participation in cybersecurity initiatives.
  • Encouragement of authentic expression in the workplace.
  • Work in a company that values employee contributions.

F.N.U

F5 Networks (UK

F5, Inc. is dedicated to creating a better digital world by empowering organizations globally to develop, secure, and manage applications that enhance digital experiences. With a strong focus on cybersecurity, F5 protects consumers from fraud while enabling companies to innovate confidently. The company prides itself on fostering a diverse and inclusive community where individuals can thrive. F5's technologies are integral to modern applications, facilitating digital transformation for large businesses, service providers, and governments. By collaborating in an innovative environment, F5 aims to be a trusted adviser to its customers, providing tailored solutions that bridge the gap between NetOps and DevOps, ensuring secure and efficient application delivery across various platforms.

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