Technical Support Specialist III - Remote

Overview

Employ is looking for a Technical Support Specialist to join our team in our Bangalore, India office. This person will provide technical guidance and support to our business and customers.

In Short

• Act as product expert and review/respond to software and hardware issues.
• Provide customer support and collaborate with technical team members.
• Evaluate product capabilities and suggest alternatives.
• Communicate effectively with customers to solve technical problems.
• Work with programmers to explain errors and provide recommendations.
• Improve current programs by understanding goals and outcomes.

Requirements

• Bachelor's degree in Computer Science (or equivalent) required.
• Four years of related technical support experience.
• Technically savvy with strong project management skills.
• Experience troubleshooting issues and achieving solutions.
• Ability to explain technical concepts to non-technical individuals.

Benefits

• Opportunity to work with a leading provider of recruiting solutions.
• Be part of a rapidly growing company recognized on the Inc. 5000 list.
• Collaborate with a talented team of professionals.
• Engage in continuous learning and professional development.