Support Help Desk Specialist - Remote

Overview

As a Support Help Desk Specialist, you will be responsible for analyzing business practices and handling requests while ensuring adherence to operations guidelines. You will collaborate with various teams to manage pricing, applicant files, and other operational tasks.

In Short

• Analyze and review business practices.
• Approve and change pricing as needed.
• Review applicant files and ensure compliance.
• Override screening in necessary situations.
• Analyze ledger corrections related to rent.
• Ensure timely deposit refunds for applicants.
• Collaborate with various departments for approvals.
• Work independently while managing multiple tasks.
• Communicate effectively with team members.
• Utilize technical tools for data management.

Requirements

• Superior attention to detail.
• Ability to navigate computerized data entry systems.
• Dependability and independence in work.
• Ability to thrive in a fast-paced environment.
• Strong relationship-building skills.
• Advanced written and oral communication skills.
• Intermediate to advanced skills in Microsoft Office Suite, Entrata, PowerBI.
• Bachelor’s Degree or equivalent experience.
• 1-3 years of related experience.
• Availability to work one weekend day.

Benefits

• Flexible scheduling options in the future.
• Opportunity to work with a global team.
• Supportive work environment focused on excellence.
• Access to advanced technology tools.
• Engagement in a mission-driven company culture.