Senior Solutions Engineer - Remote

Overview

As a Senior Solutions Engineer, you will contribute important product, technical, and industry expertise to help team efforts to win new business and service existing accounts.

In Short

• Be an AdTech solutions consultant and a technical product expert during client meetings to explain EMS solutions and value.
• Create narratives, presentations, and reports to convey EMS value to prospects and clients.
• Organize and provide responses to functional and technical elements of RFIs/RFPs.
• Be the primary technical contact for follow-up questions, pilot and integration setup, and to provide documentation.
• Gather technical requirements from clients and work with the EMS Product team to architect solutions.
• Manage client data ingestion process for pilots and tests.
• Configure client solutions using standard EMS Identity and Collaboration products.
• Collaborate with internal service teams to lead the delivery and support of bundled product offerings.
• Escalate, track, and resolve client implementation issues.
• Document and report relevant marketplace insights and client requests to inform future product development.

Requirements

• 5+ years of experience as a Solutions Engineer or Solutions Consultant.
• Knowledge of digital and offline marketing, data, and underlying technology.
• Experience asking critical questions to scope projects, qualify/disqualify opportunities, and gather detailed product requirements.
• Experience authoring client narratives, presentations, and reports to convey value.
• Proficient in data analysis and SQL.
• Knowledge of core internet/web technologies and digital marketing/advertising technologies (AdTech).
• Experience managing multiple client and prospect accounts simultaneously.

Benefits

• Great compensation package and bonus plan.
• Core benefits including medical, dental, vision, and matching 401K.
• Flexible work environment, ability to work remote, hybrid or in-office.
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html.