Senior Solutions Engineer - Remote

Overview

At Nango (YC W23), we’re building the modern way for developers to build product integrations. Companies run on an ever-growing stack of software, and meaningful automations require these tools to work seamlessly together. That only happens through integrations.

In Short

• Work hands-on with customers to design, implement, and debug complex integrations using Nango.
• Build production-grade integrations, proof of concepts, and advanced examples in TypeScript and Node.js.
• Support customers with their most complex technical use cases through calls, pairing sessions, and async support.
• Create reusable templates, reference implementations, and integration patterns, often leveraging AI to scale impact.
• Define best practices and guidelines for building high-quality integrations on Nango.
• Answer advanced support requests and help unblock customers quickly and effectively.
• Collaborate closely with product to surface gaps, improvements, and new opportunities in the platform.
• Partner with the business team to understand customer health, unblock deals, and improve positioning.
• Engage with the open-source community when advanced integration topics or use cases arise.
• Act as a technical bridge between customers, support, product, and engineering.

Requirements

• 5+ years of backend engineering experience, with strong hands-on coding skills.
• Very comfortable with Node.js, TypeScript, and modern backend stacks.
• Experienced in designing, implementing, and maintaining APIs and integrations.
• Strong customer-facing instincts. You enjoy teaching, pairing, explaining, and solving problems live.
• Native-level English communication, with strong written and verbal clarity.
• Passionate about developer tools and building outstanding developer experience.
• Pragmatic, positive, and low ego. You step in, unblock others, and move things forward.
• Able to multitask, prioritize, and operate effectively in a fast-moving environment.
• Startup-ready. Autonomous, ownership-driven, and comfortable with ambiguity.
• Based in the USA.

Benefits

• This is a strategic, front-facing role with impact across product, engineering, and go-to-market.
• It is a great fit for someone who enjoys both deep technical work and close customer collaboration.
• Broad exposure to how a developer infrastructure company is built and scaled.
• If you love solving hard integration problems, working directly with developers, and shaping how customers succeed with a product, we’d love to hear from you.