Chief Customer Officer - Transform Customer Success Leadership - Remote

Overview

This is for the bold, the creative, the unconventional. It’s for someone who knows customer success isn’t just about satisfaction—it’s about outcomes, innovation, and building lasting partnerships.

In Short

• Lead with boldness, creativity, and vision in redefining customer success.
• Challenge the status quo in B2B Commerce, Sales, and Billing.
• Utilize cutting-edge AI tools to enhance customer engagement.
• Collaborate with Product, Sales, and Marketing teams.
• Build scalable strategies for customer success.
• Transform how businesses succeed with the platform.
• Focus on measurable value and customer-centric solutions.
• Drive innovation in customer experience and productivity.
• Leave a lasting impact on the future of SaaS customer success.
• Join a Salesforce-native Lead-to-Cash SaaS platform.

Requirements

• Experience in B2B SaaS and customer success leadership.
• Strong understanding of AI applications in customer engagement.
• Proven track record in Sales and Billing strategies.
• Ability to collaborate across teams effectively.
• Creative problem-solving skills.
• Visionary mindset to challenge traditional approaches.
• Strong communication and leadership skills.
• Experience with Salesforce and related technologies.
• Passion for customer outcomes and innovation.
• Ability to build and implement scalable strategies.

Benefits

• Opportunity to lead in a transformative role.
• Work with cutting-edge AI technologies.
• Collaborative and innovative work culture.
• Impactful role in shaping customer success.
• Competitive salary and benefits package.
• Professional growth and development opportunities.
• Work with a passionate and dedicated team.
• Flexible work environment.
• Access to advanced tools and resources.
• Be part of a forward-thinking company.