Customer Success Leader - Remote

Overview

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain.

In Short

• Join a fast-paced and dynamic Health Plan Customer Success team.
• Work directly with customers and internal teams.
• Onboard, manage, and grow Sword’s expanding portfolio of health plan customers.
• Build relationships with health plan customers.
• Focus on delivering results.
• Be organized, detail-oriented, and resourceful.
• Collaborate with a passionate team.
• Make a significant difference in health care.
• Work alongside 900+ talented colleagues.
• Help build a pain-free world powered by technology.

Requirements

• Experience in Customer Success or Account Management.
• Strong relationship-building skills.
• Detail-oriented and organized.
• Ability to manage a range of accounts.
• Passion for delivering better health care.
• Collaborative mindset.
• Entrepreneurial spirit.
• Comfortable in a fast-paced environment.
• Strong communication skills.
• Resourceful problem-solving abilities.

Benefits

• Opportunity to work in a mission-driven environment.
• Be part of a recognized Forbes Best Startup Employer.
• Work with a growing team across three continents.
• Contribute to a significant impact in health care.
• Engage in a culture of passion and commitment.
• Access to professional growth opportunities.
• Collaborate with talented colleagues.
• Participate in a hyper growth phase.
• Work in a value-driven environment.
• Be part of a company with a recent valuation of $3 billion.