Manual QA Specialist - Remote

Overview

As a Manual QA Specialist, you will ensure high-quality user experiences by collaborating with developers, project managers, and designers to create effective QA processes.

In Short

• Create testing plans in collaboration with project teams
• Develop documentation of test procedures
• Create and prioritize bug reports with clear reproduction steps
• Use a suite of testing tools to ensure the accessibility and responsiveness of websites and applications
• Facilitate the UAT process and issue triage
• Work closely with developers and designers
• Coordinate closely with project and account managers to ensure client success
• Stay up-to-date with industry best practices
• Improve our QA practice across the organization

Requirements

• At least 2 years of experience working in a web QA role
• Excellent organizational and prioritization skills and methodical attention to detail
• Experience in setting up Google Analytics tracking on websites and able to troubleshoot issues
• Experience in running SEO audits and sharing SEO best practices
• Experience working with content management systems
• Experience using testing tools for browser compliance and accessibility
• Understanding of accessibility and usability best practices
• Experience working with a team and using a standardized development workflow
• Experience using a project management tool like Redmine or JIRA
• Strong communication skills in English

Benefits

• Impact - Work on projects for prestigious organizations that impact the lives of tens of thousands of users every day
• Challenge - Opportunity to take ownership of projects with a high level of creative and technical complexity
• Learning & Growth - A collaborative environment that encourages continuous learning and mentorship
• Culture - A company with a team from around the world that feels like a family
• Flexible hybrid - For candidates based in Montreal and its suburbs, this role follows a hybrid work schedule, with three days in the office and two days working remotely each week