Key Account Manager - Remote

Overview

The Key Account Manager is responsible for acquiring, maintaining, and optimizing business relationships and partnerships to achieve business KPIs by building relationships, increasing loyalty, and providing customers with a personalized experience.

In Short

• Acquire and maintain business relationships
• Work closely with internal stakeholders
• Represent the company’s product range
• Distribute information about game releases
• Track performance of promotional campaigns
• Establish effective key account relationships
• Act as an intermediary between departments and customers
• Drive resolution for customer issues
• Assess and validate customer needs
• Ensure timely delivery of solutions

Requirements

• 3-5 years experience in online B2B, ideally in gaming
• Sound commercial awareness
• Effective client management experience
• Proven team management capabilities
• Analytical and strategic thinking skills
• Passion for sales and problem-solving
• Strong communication skills in English
• Proficiency in Microsoft Office Suite
• Willingness to travel
• Ad hoc duties as required

Benefits

• Competitive salary
• Career growth opportunities
• Diverse workplace
• Access to e-library and online courses
• Self-development training
• Remote work in Latin America