Client Engagement Manager - Remote

Overview

The Client Engagement Manager at EVERSANA is responsible for enhancing operational efficiencies and providing project support within the Deployment Solutions business unit, collaborating closely with Business Development and various stakeholders.

In Short

• Utilize systematic approaches to inspect business opportunities.
• Work closely with Business Development to capture project requirements.
• Document post-win activities in Salesforce.
• Mobilize cross-functional teams for project execution.
• Track project activities, risks, and issues.
• Resolve team dynamic issues for effective performance.
• Schedule and lead project status review meetings.
• Support operational services details for each opportunity.
• Commit to diversity, equity, and inclusion.
• Perform additional duties as assigned.

Requirements

• Bachelor's degree or 5+ years of relevant experience.
• 3+ years in client services or operational management.
• Strong collaborative skills and adaptability.
• Excellent organizational and decision-making abilities.
• Attention to detail and customer-focused approach.
• Proficient in Microsoft Office applications.
• Experience in project management principles.
• Strong analytical skills and ability to translate customer needs.
• Drive for self-development and action-oriented work ethic.
• Understanding of life sciences industry operations preferred.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Diverse and inclusive work culture.
• Commitment to employee well-being.
• Engagement in meaningful work impacting patient lives.