Remote Otter LogoRemoteOtter

Technical Support Specialist - Remote

Posted 40 weeks ago
Customer Service
Full Time
Shanghai, China

Overview

The Technical Support Specialist will be responsible for generating sample planning according to regulations or client requests, recording sample amounts, creating guidance documents, and summarizing requests from key accounts.

In Short

  • Generate sample planning based on regulations or client requests.
  • Record sample and component amounts.
  • Create and optimize guidance documents for sample planning.
  • Collect and summarize requests from key accounts.
  • Perform additional tasks as assigned by superiors.

Requirements

  • Education: Junior college or above.
  • Experience: Skilled in MS Office software.
  • Strong team spirit and good communication skills.
  • Ability to work and read in English.
  • Experience in a third-party testing company is a plus.

Benefits

  • Good team atmosphere.
  • Rich team activities and welfare.
  • Paid annual leave and paid sick leave.
  • Bonus and other benefits.
Eurofins logo

Eurofins

Eurofins Scientific is a leading international life sciences company that specializes in providing a comprehensive range of analytical testing services across various industries. With a commitment to enhancing safety, health, and sustainability, Eurofins collaborates with major global companies to ensure the safety and authenticity of food, water, and pharmaceuticals. Established over 30 years ago in Nantes, France, Eurofins has expanded to employ over 58,000 staff across more than 1,000 independent companies in over 54 countries, operating over 900 laboratories. The company offers an extensive portfolio of over 200,000 analytical methods and is recognized as a global leader in testing services for food, environmental, pharmaceutical, and cosmetic products, as well as in agroscience CRO services. In 2023, Eurofins reported revenues of EUR 6.515 billion, solidifying its position as one of the best-performing stocks in Europe.

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