Technical Support Specialist - Remote

Overview

As a member of the Technical Support team, you will combine your business and technical expertise in a customer-friendly manner while assisting Clari customers.

In Short

• Work with customers across the entire customer journey.
• Assist customers with technical issues.
• Maintain response time SLT (Service Level Target).
• Utilize internal resources to resolve customer issues.
• Fully remote opportunity available in India.
• Travel to the office in Bengaluru as needed.
• Join a team of product, process, and strategy experts.
• Help customers achieve remarkable results.
• Engage with leading companies worldwide.
• Be part of the next generation of revenue excellence.

Requirements

• Business and technical expertise.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work in a customer-friendly manner.
• Experience in customer support or technical support.
• Willingness to travel to Bengaluru as needed.
• Ability to work remotely.
• Familiarity with customer service processes.
• Team player with a customer-centric approach.
• Adaptability to changing customer needs.

Benefits

• Work from anywhere in India.
• Opportunity to work with leading companies.
• Be part of a dynamic customer solutions team.
• Engage in a culture of customer success.
• Contribute to revenue accuracy and precision.
• Access to internal resources for problem resolution.
• Opportunity for professional growth.
• Flexible working environment.
• Supportive team culture.
• Engagement in innovative solutions.