Consultative Phone Sales Associate - Remote

Overview

The Consultative Phone Sales Associate plays a crucial role in driving revenue and assisting customers with their DNA testing options. This position allows for remote work after an initial training period.

In Short

• Field 30-40 inbound calls daily.
• Utilize consultative sales techniques to close sales.
• Maintain professionalism while handling sensitive inquiries.
• Achieve performance goals and metrics.
• Document customer interactions accurately.
• Attend training sessions to enhance skills.
• Work from home after 90 days of training.
• Handle confidential information with discretion.
• Participate in team meetings and coaching.
• Follow company procedures and guidelines.

Requirements

• 1-2 years of sales experience.
• High school diploma or equivalent.
• Strong communication and persuasive skills.
• Emotional intelligence for sensitive conversations.
• Results-driven with strong time management skills.
• Proficient in computer and typing skills.
• Ethical behavior and confidentiality adherence.
• Completion of HIPAA training.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Monthly commissions based on sales performance.
• Potential annual earnings of $45k-$75k.