Implementation Support Specialist - Remote

Overview

The Implementation Support Specialist at Abbott will be responsible for driving the successful implementation and verification of medical diagnostic products, ensuring best-in-class execution and engaging with key personnel to improve patient care.

In Short

• Remote position within the Abbott Point of Care, Diagnostics Division.
• Coordinate Performance Verifications, End User Training, and Go Live Support.
• Build relationships with key stakeholders and understand customer needs.
• Update Salesforce with project notes and manage administrative tasks.
• Strong customer service orientation is essential.
• Requires a Bachelor's degree in a related field.
• Must be willing to travel 75% of the time.
• Excellent communication and organizational skills are required.
• Knowledge of healthcare systems is preferred.
• Strong problem-solving and analytical skills are necessary.

Requirements

• Bachelor's degree in Medical Technology, Nursing, or related field.
• Self-starter with a strong customer service orientation.
• Ability to work independently and manage multiple assignments.
• Demonstrated initiative and problem-solving skills.
• Strong Microsoft Office and CRM skills.
• Ability to present material to upper management.
• Experience in healthcare systems is a plus.

Benefits

• Career development opportunities within a global company.
• Free medical coverage in the next calendar year.
• Excellent retirement savings plan with high employer contributions.
• Tuition reimbursement and educational benefits.
• A recognized great place to work for diversity and inclusion.