Business Service Representative - Remote

Overview

The Business Service Representative serves as the primary liaison between businesses and customers, focusing on matching customer skills to job opportunities and providing workforce solutions.

In Short

• Serve as the primary liaison between businesses and customers.
• Match customer skills/interests to open positions.
• Maintain knowledge of the local labor market.
• Communicate complex ideas to business leaders and community agencies.
• Generate job leads focusing on Career Pathways.
• Present program services to businesses.
• Coordinate Paid Work Experience opportunities.
• Collect data and generate reports.
• Enter participant and business engagement data.
• Assist with removing barriers for participants.

Requirements

• Bachelor's Degree or equivalent experience.
• Business or Sales experience preferred.
• Experience with underserved populations.
• Excellent communication and advocacy skills.
• Deep empathy and listening skills.
• Proficient in MS Office applications.
• Valid Driver's License and automobile required.
• Bilingual (English/Spanish) preferred.

Benefits

• Extensive learning opportunities.
• Networking programs.
• Impactful work in workforce development.
• Diversity and inclusion in the workplace.