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Senior People Operations Manager - Remote

Posted Yesterday
Human Resources
Full Time
Worldwide

Overview

This role sits at the heart of ENSEK’s high-performance culture, helping to empower leaders and shape a People experience that evolves at the speed of our transformation. You’ll build modern, automation first People Ops processes that leverage data, AI and smart workflows to increase efficiency, reduce friction and elevate the employee journey.

In Short

  • Deliver a first-class People Operations service by continually improving processes, policies, systems and ways of working.
  • Lead a high performing People Ops team, coaching, developing and driving operational excellence across the employee lifecycle.
  • Own and optimise HR systems (including HRIS and Leapsome), ensuring strong data integrity, automation and manager adoption.
  • Oversee core People cycles including performance, development processes, compensation reviews and payroll execution.
  • Act as point of escalation for employee relations, supporting resolution and guiding managers through complex cases.
  • Champion digital transformation and process simplification to remove bureaucracy and improve the employee experience.

Requirements

  • Experience leading a high performing People Operations team in a scaling technology or SaaS environment.
  • Proven track record of building and improving People frameworks across onboarding, performance, reward, and offboarding.
  • Strong ER knowledge with ability to advise and deescalate complex cases confidently.
  • Proficiency with HR systems, data, reporting and process automation; experience with HRIS and performance tooling preferred.
  • Strong understanding of employment legislation, risk, compliance and People-related governance.
  • A “People as a Product” mindset — simplifying processes, removing friction, and designing for scalability.

Benefits

  • 25 days’ holiday + bank holidays
  • Option to buy or sell 5 extra annual leave days per year
  • Vitality Health Insurance, including private healthcare, virtual GP access, mental‑health support and wellbeing perks (50% off gym memberships - Virgin Active, Nuffield, PureGym)
  • Pension with 5% matched contribution
  • Regular team‑wide and company‑wide events
  • 2 volunteering days per year to give back
  • Remote‑first working environment with offices in London and Nottingham
ENSEK logo

ENSEK

ENSEK is a forward-thinking company that specializes in cloud-native SaaS software designed to revolutionize the operations of energy retailers. By leveraging automation and AI-driven insights, ENSEK helps its clients reduce operational costs, enhance billing accuracy, and improve customer experiences. As the company embarks on an exciting phase of rapid growth and international expansion, it is committed to solving complex real-world challenges and leading the transition to a more sustainable energy future. ENSEK is transforming its engineering culture and practices, focusing on building high-performing teams and modernizing its platform architecture.

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